ScaledOn Referral Program Terms & Conditions

---

1. Overview
   The ScaledOn Referral Program rewards individuals and businesses who refer new clients to ScaledOn. By participating in this program, referrers agree to abide by these Terms & Conditions, which form a legally binding agreement between the participant and ScaledOn.

2. Eligibility
   • The program is open to both ScaledOn clients and non-clients.
   • Participants must be at least 18 years old.
   • Employees of ScaledOn and their immediate family members are not eligible.
   • Participants are responsible for ensuring their participation complies with any applicable laws, including but not limited to industry-specific referral restrictions.

3. Referral Process
   • A valid referral occurs when a referred business signs up for ScaledOn services through the referral process.
   • The referred business must be a new client, not an existing or past ScaledOn customer.
   • Referrals must be submitted via the official referral form on the ScaledOn website.

4. Successful Referral Criteria
   A successful referral is defined as a referred business that:
   • Signs up for a recurring service with ScaledOn.
   • Completes their 90-day onboarding period without cancellation.
   • Rewards will only be issued after these criteria are met.

5. Rewards Structure
   • Participants will receive an invoice credit or cash reward for each successful referral.
   • The reward amount varies based on the service package selected by the referred business.
   • Invoice credits are applied to the next billing cycle for existing ScaledOn clients.
   • Non-clients will receive a cash payout equivalent to the invoice credit amount.
   • ScaledOn reserves the right to limit the number of rewards a participant can earn in a given calendar year.

6. End-of-Year Bonus for Clients
   • Clients who refer multiple businesses within a calendar year are eligible for additional rewards.
   • The bonus amount is determined by the number of referrals and the service package level of referred clients.
   • Bonuses are applied to the January invoice of the following year.
   • Non-clients are not eligible for the end-of-year bonus.

7. Payout and Credit Process
   • Rewards are processed within 30 days of the referred business completing their 90-day onboarding period and remaining an active ScaledOn client.
   • Clients opting for invoice credits will see them reflected in their next billing cycle.
   • Non-clients opting for cash payments will receive their reward via check or direct deposit.
   • Any disputes regarding payments must be raised within 60 days of the reward issuance.

8. Program Limitations
   • Self-referrals are not permitted.
   • The referred business must remain a ScaledOn client for at least 90 days to qualify.
   • Referrals must be made in good faith; fraudulent or misleading referrals will be disqualified.
   • Fraud includes, but is not limited to, self-referrals, referrals of shell companies, or misrepresentation of client relationships.
   • ScaledOn reserves the right to withhold or revoke rewards in cases of suspected fraud, abuse, or violation of these Terms.
   • ScaledOn reserves the right to modify or terminate the referral program at any time.

9. Privacy and Confidentiality
   • Personal information collected as part of the referral process will only be used for program administration.
   • ScaledOn will not share personal data with third parties without consent.

10. Amendments and Termination
    • ScaledOn reserves the right to modify these terms at any time without prior notice.
    • Material changes to the program, including significant modifications to rewards, will be communicated to participants at least 30 days in advance.
    • Continued participation in the program after modifications constitutes acceptance of the revised terms.

11. Governing Law and Dispute Resolution

• These Terms & Conditions shall be governed by the laws of the State of New Hampshire.
• Any disputes arising under this program shall be resolved exclusively in the state or federal courts located in New Hampshire.

12. Contact Information

For questions or concerns regarding the referral program, please contact sales@scaledon.com.

By participating in the ScaledOn Referral Program, you acknowledge that you have read and agree to these Terms & Conditions.